WPFirefly AI Chatbot

Custom-trained ChatGPT assistant for your visitors โ€” no coding required.

Deliver 24/7 support, guidance, and answers right from your WordPress site using a fully personalized AI assistant trained on your own data. Whether youโ€™re offering product support, answering FAQs, or guiding users to the right page โ€” WPFirefly AI Chatbot makes it simple, beautiful, and powerful.

โœจ Key Features

๐Ÿค– Visual AI Flows with OpenAI

Build powerful, logic-based chat flows using OpenAI’s GPT-4o and your own assistant instructions. Includes conditional logic, dynamic replies, validation, and OpenAI function calling โ€” all editable in a drag-and-drop visual builder.

๐Ÿ’ฌ Floating Chat Widget with Live & AI Support

A modern, customizable chat widget appears on every page. Visitors can chat with the AI, get routed to flows, or escalate to a live agent in real-time โ€” all in one unified interface.

๐Ÿง  Smart Personalization

The assistant automatically includes WordPress user meta, WooCommerce data, and session variables in its responses โ€” personalized for each visitor or logged-in user.

๐Ÿ”‘ Secure Auth Token for Function Calls

Each user is assigned a secure, stateless auth_token which is passed to OpenAI functions for private data access (orders, account info, CRM data). No token storage โ€” all server-verified.

๐Ÿ› ๏ธ OpenAI Function Calling (Tool Integration)

Define tools from the admin panel and map them to your own endpoints. OpenAI automatically triggers your tools with arguments and the userโ€™s token when data is needed.

๐Ÿงฉ Custom Context Injection

Admins can pass variables like user_role, order_count, or even site_mood to the assistant โ€” pulled from user meta, options, or custom code. Use these in flows or assistant replies.

๐Ÿ” Real-Time Live Chat with Agent Handoff

Use WebSockets to chat directly with visitors. AI handles conversations until an agent joins. Agents can view history, type live, open tickets, and take over seamlessly.

๐ŸŽซ Built-in Support Ticket System

Open tickets directly from the chat or admin panel. Users receive a branded email with a private ticket link. Agents can reply, attach files, tag tickets, and escalate.

๐Ÿ“ฉ Submit Chat to a Human (HTML Email)

Let users send their entire chat history + a message to your team with one click. Emails use your brand colors and support custom subject lines and recipient routing.

๐ŸŽจ Fully Customizable Design

Choose widget colors, corner radius, avatar styles, button layout, chat intro text, and spacing. Match your brand effortlessly.

๐Ÿ”’ Role-Based Access + Conditional Visibility

Control who can use the bot based on:

  • User login status or role

  • Specific pages or post types

  • Mobile vs desktop

๐Ÿ—ƒ๏ธ Automatic Session & History Management

Each user or guest has a session with persistent context, remembered questions, and a log of submitted flows. Quick prompts return after flows end.

โš ๏ธ Built-In Abuse Prevention

Includes:

  • Honeypot field detection

  • Interaction validation (typing/focus check)

  • Delay threshold enforcement

  • Invisible rate limiting by session/IP

๐Ÿงช Developer Mode & Debug Logs

Enable debug mode to view:

  • Live assistant responses

  • OpenAI requests & tokens

  • Tool call data

  • API error traces and flow state

SEE IT IN ACTION

๐Ÿš€ Set Up in Just a Few Clicks

๐Ÿ”‘ Enter your OpenAI API key in the plugin settings.
๐ŸŽ“ Follow the guided setup to train your assistant.
๐Ÿงฉ Build your first flow or connect WooCommerce.
๐ŸŽจ Customize the chat widget to match your brand.
โœ… Youโ€™re live โ€” no code, no hassle.

๐ŸŽจ Style It to Match Your Brand

๐ŸŽญ Customize colors, fonts, corner radius, and spacing.
๐Ÿ–ผ๏ธ Upload your own avatar or use the default assistant.
๐Ÿ’ฌ Edit intro text, quick prompts, and chat bubble layout.
๐Ÿ“ฑ Looks perfect on desktop and mobile out of the box.
โœจ Make it feel like part of your website โ€” not just a widget.

๐Ÿ“ฉ Let Users Email the Chat to You

โœ‰๏ธ Users can send the full chat history + a message.
๐Ÿงพ You get a clean, branded HTML email in your inbox.
๐Ÿ“ฅ Choose the subject, recipient, and button label.
๐Ÿ–Š๏ธ Great for follow-ups, lead capture, or support handoff.
โœ… All built-in โ€” no forms or copy-pasting needed.

๐Ÿ’ฌ Live Chat When You Need a Human

๐Ÿง  The AI handles everything โ€” until it canโ€™t.
๐Ÿ‘จโ€๐Ÿ’ป Agents can jump in via the admin dashboard in real-time.
๐Ÿš€ Seamlessly take over the conversation with full history.
๐Ÿ“ Open support tickets right from the chat.
๐Ÿ”” Users never leave the widget โ€” it just works.

๐Ÿ”„ Flows That Feel Like Conversations

๐Ÿงฑ Build custom flows using our drag-and-drop visual editor.
๐Ÿ“… Add fields like date, time, dropdowns, and more.
๐Ÿง  Set up smart logic based on user answers.
โš™๏ธ Trigger flows with keywords, buttons, or links.
โœ… Perfect for bookings, lead capture, support, and onboarding.

๐ŸŽซ Support Tickets Built Right In

๐Ÿ“ Let users submit tickets directly from the chat.
๐Ÿ“ฌ They get a branded email with a secure link.
๐Ÿ‘จโ€๐Ÿ’ป Agents can reply, add notes, and attach files.
๐Ÿ“Š Track priority, status, and assignments in the dashboard.
โœ… No third-party helpdesk needed โ€” itโ€™s all built in.

Start engaging visitors, reducing support time, and automating responses โ€” with a chatbot thatโ€™s trained to know your business better than anyone else.

๐Ÿช„ No code. No clunky tools. Just firefly-level magic.

๐Ÿ’ก Example Use Cases

Use Case Description
Support Bot Answer product FAQs and direct users to documentation or contact forms
Sales Assistant Recommend plugins or plans based on user questions
Internal Assistant Use inside WP admin to guide staff through documentation or tasks
Lead Collector Let users chat, then email the transcript to sales or support

๐Ÿ” Privacy & Security

โœ… Uses HTTPS for all API and email calls
โœ… Auth tokens are stateless and hashed with WordPress salts
โœ… Only logged-in users can access private tools via token
โœ… No user data is shared with OpenAI unless explicitly sent via context
โœ… All user field injection is admin-controlled

๐ŸŽ“ FAQ-Style Knowledge Training

Upload product descriptions, help docs, CSVs, or FAQ text into your OpenAI assistant’s “Training” section. WPFirefly uses this data to respond โ€” nothing is made up.

You control exactly what your bot knows. No fluff. Just firefly-level precision.

๐Ÿ› ๏ธ Full Setup Guide โ€“ How to Use WPFirefly AI Chatbot

Whether youโ€™re building a friendly support bot, a lead assistant, or an internal knowledge helper, the step-by-step guide will walk you through everything.

WHY WPFIREFLY?

Us VS Them

Competitor Type Starting Price Notes
Tidio Chatbot SaaS $29/mo Limited AI, $39+ for advanced features
Drift AI Chatbot SaaS $1500+/mo Enterprise-focused, expensive
LivePerson Enterprise AI Chatbot Custom Pricing (>$500/mo) Not SMB-friendly
AI Engine (WordPress plugin) Chatbot/Content AI $49/year No multi-assistant or page builder features
Uncanny Automator Workflow Automation Plugin $149/year Automation only, no AI
ManyChat Messenger Bot SaaS $15โ€“$99/mo Not optimized for websites
WPFirefly Bundle Full Plugin Suite $29/mo โœ”๏ธ ULTIMATE AI Chatbot + โœ”๏ธ AI SEO + โœ”๏ธ Auto Blogger + โœ”๏ธ FAQ AI Builder + More!

๐Ÿ”ฅ Limited Time Offer: Plans from $29/mo (Normally $129/mo)

  • Monthly
  • Yearly
1 Site License

Number of Sites: 1

All Plugins Included!

Some examples:
  • WPFirefly Backups
  • WpFirefly Product Gallery
  • Dynamic Header & Footer Script Manager
  • WP Firefly Dismiss All Alerts
  • Single Page & Post Custom CSS
  • WPFirefly Blog Customizer
  • WP Firefly
  • WPFirefly 2FA

AND MANY MORE!

$29.00

Monthly

5 Site License

Number of Sites: 5

All Plugins Included!

Some examples:
  • WP Firefly AI Auto Blogger
  • WPFirefly AI Assistant
  • WpFirefly Product Gallery
  • WPFirefly Admin Search
  • Single Page & Post Custom CSS
  • Content Schedule Expiry
  • WP Firefly Dismiss All Alerts
  • Login Expiry Notification

AND MANY MORE!

$49.00

Monthly

10 Site License

Number of Sites: 10

All Plugins Included!

Some examples:
  • Login Expiry Notification
  • WPFirefly 2FA
  • Location Mapper
  • WPFirefly AI Assistant
  • Single Page & Post Custom CSS
  • WPFirefly AI Chatbot
  • WPFirefly Children On Page
  • WPFirefly Admin Search

AND MANY MORE!

$69.00

Monthly

Developer License Unlimited*

Number of Sites: Unlimited*

All Plugins Included!

Some examples:
  • WPFirefly Children On Page
  • WP Firefly
  • WPFirefly AI Chatbot
  • WpFirefly Product Gallery
  • WPFirefly AI Assistant
  • WPFirefly Admin Search
  • Location Mapper
  • WP Firefly SEO

AND MANY MORE!

$99.00

Monthly

1 Site License

Number of Sites: 1

All Plugins Included!

Some examples:
  • Single Page & Post Custom CSS
  • Location Mapper
  • WP Firefly Dismiss All Alerts
  • WP Firefly FAQs With AI
  • WPFirefly 2FA
  • WPFirefly AI Assistant
  • WPFirefly Admin Search
  • URL Var to Form Field

AND MANY MORE!

$290.00

Yearly
2 Months Free

5 Site License

Number of Sites: 5

All Plugins Included!

Some examples:
  • Location Mapper
  • WP Firefly SEO
  • Single Page & Post Custom CSS
  • WPFirefly Backups
  • URL Var to Form Field
  • WPFirefly Admin Search
  • WP Firefly
  • WPFirefly Children On Page

AND MANY MORE!

$490.00

Yearly
2 Months Free

10 Site License

Number of Sites: 10

All Plugins Included!

Some examples:
  • WPFirefly 2FA
  • Content Schedule Expiry
  • WP Firefly AI Auto Blogger
  • WPFirefly AI Assistant
  • WPFirefly Children On Page
  • WPFirefly Admin Search
  • WP Firefly SEO
  • WP Firefly FAQs With AI

AND MANY MORE!

$690.00

Yearly
2 Months Free

Developer License Unlimited*

Number of Sites: Unlimited*

All Plugins Included!

Some examples:
  • WP Firefly
  • WP Firefly Dismiss All Alerts
  • WpFirefly Product Gallery
  • Dynamic Header & Footer Script Manager
  • Content Schedule Expiry
  • WPFirefly Admin Search
  • WPFirefly AI Chatbot
  • WPFirefly Backups

AND MANY MORE!

$990.00

Yearly
2 Months Free

* Unlimited plans are within reason, obvious abuse will have your license terminated without refund.

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